Customer Testimonials
Simply a greatful experience. Im a single dad of two girls going through a seperation and having started all over again... I didnt think we'd actually drive out with the vehicle we wanted... but the team here at Hunter Chevrolet made it happen! Thank you to those in finance that helped (John and Jammie), those in sales that helped (RJ and Brian), to the advisor Felix all the way to the GM himself, David. Everyone working together gave me a chance to say to my girls that we got approved and will be driving home. You all worked so ... Read More DealerRater - Jul 4, 2026
Brian was awesome. The first car he showed me, I brought. Very personable. Thanks Brian.
I received quick and helpful service. They were attentive and patient and delivered great customer service. Clean, beautiful facility.
Person i delt with was great. But RJ came over and said he’d hook me up with a spray in bed liner than tries to charge me $500 for it. That was pretty shady.
Very professional and kind Brian Woods gave me everything I needed to know about my vehicle he was a delight to work with and made my decision easy, so thank you guys
The experience was very good, they had a lot of patience with me as I helped my daughter pick out her SUV. The salesman Brian Webb was an amazing salesman.
Brian was amazing ! He answered all questions I had and made sure I left with the car I have wanted for over 2 months now!!! This was the greatest dealership to work with!
Superb service and experience! In all my prior car purchases this was the easiest and fastest. Brian the salesman was serving and great! Jaime the finance mgr was professional friendly and great explaining options and details. Best experience ever!
Everyone was so kind and made the purchasing process so easy! I would highly recommend them to anyone
Great customer service, our salesman was Brain Webb. He was awesome and the rest of staff as well. I would definitely return and refer to my family and friends. By far the best car experience ever.
Brian was wonderful to work with! Very professional and answered all my questions. He never made me feel pressured, so I felt very comfortable during my visit.
Great experience and professional service from Gerry in sales and Mike Smith in Finance, will definitely recommend them and the dealership.
I always loved victory Chevrolet and everyone there who worked on my vehicle was always so honest and caring. I knew they had my best outcomes in mind and they really cared about the customer leaving happy.
I feel terrible I always took them for granted especially after my recent disastrous attempt at getting service in Youngstown Ohio at Cochran Chevrolet.
If you live in the Charlotte area please use this dealership. Whether it be the sales of the vehicle or the service of that vehicle down the line this dealership will always take care of you with your best ... Read More DealerRater - Aug 26, 2025
Neat place with a variety of cars, customer friendly and very professional people willing to help and provide support.
Johnathan was awesome, he got me into a truck that’s been great for me here recently
FALSE Advertisement. We went to purchase a car from Victory, price advertised was $21,500. We drove about 90 minutes to get there and was ready to purchase the car at that price with tax and license. Once we showed up at the dealer they added $899 for Dealer Fee and $1700 for oil changes and to repair minor dents for one year. This brought the price up $24,099 almost $2600 more. We said we did not want the oil change for a year (about a $100 value) was not worth it. We could live wit the Dealer fee though it is high compared to other dealer. They ... Read More DealerRater - May 6, 2025
Friendly, experienced, professional. Would 100% recommend this dealership and Mark Newton. He made me very comfortable with the whole experience
I came in to trade my 2013 Mitsubishi Outlander Sport for a 2023 of the same make/model and the whole process took about two hours, which was really fast! Smooth test drive and paperwork explained everything very simply, which I appreciate. Great folks to work with!
I brought my 2017 chevy equinox in for repair. I received excellent service and fair billing. I also test drove 2 new vehicles while waiting and the salesman was very attentive.
Sales and management was patient with me during my decision making. They did get me approved with my challenged credit. I upgraded from a 2009 Corolla to a 2025 equinox. I went from having only a CD player to what feels like fully loaded and not one person took time to show me how to maneuver through it all, it was a challenge and thankful for YouTube to help. I had follow up question and reached out via email to my sales guy multiple times and got go response. Over all staff was friendly and patient but I feel like once you ... Read More DealerRater - Mar 23, 2025
Our salesman Jonathon, was fantastic. After testing driving the first vehicle, he narrowed down our search to two vehicles and the next SUV we drove was perfect for us. He truly delighted in making sure we were happy.
Blake and Terrell took the time to understand my concerns and problem with my tires. It was taken on a test drive right away. They diagnosed the problem and quickly corrected the Issue causing the problem.
My new tires were installed and alignment done and I have a new ride that feels great. I am pleased. The 27 mile trip to Victory Chevrolet is worth it!
I’m very please with the smooth transaction. My questions has been answered right away.
My experience was awesome Quick, efficient and informative. My intake coordinator kept me abreast of all concerns.
They were very courteous and answered all my questions we'll take my car back for all the services and warranty work even though I didn't buy the car from them
Lamar, James, Terrell, Jack, and Nate always take top notch care of my vehicles keeping me well informed thru the process.
Very timely response in scheduling and rescheduling. Terell was very attentive to my request , but I do not think that my vehicle was driven to listen for my described issue.
My experience was awesome from beginning to the end. I told him what my issues was, and they took my information and went from there and found a problem and fixed it. Great and fast service.
Had a great experience. Would recommend to anyone. Everyone was nice and friendly to us
Good deal on my vehicle. John met me at the door upon arrival and made me feel welcome. Definitely would see this dealership again.
Excellent! Service! I will recommend Victory Chevy dealership to other people! Thank you! With a smile!
Gerry was great! Very knowledgeable and his services was excellent. The Finance department was fast and freindly. I will be back again.
From the time we entered the dealership everyone was so friendly and wanted to help us and the sales person that help us was incredibly knowledgeable about the car we were interested in. He provided us with all the information about the car and then showed us one like we wanted except for a few things we wanted this particular car didn't have but found out the dealership could order us exactly what we wanted, color and other amenities. We had to wait awhile on it but it was worth it. We love the car.
Seemingly dishonest and terrible customer experience on a used car. I agreed to a price in advance with the sales person via text who said they checked with their manager and we had a deal. I traveled two hours to come in and they tried to charge me significantly more even though I showed them the text message in writing. In the end, after about an hour and talking to 4 different people telling me "there's nothing we can do", they grudgingly agreed to sell me the car for the amount they had agreed to before I came ... Read More DealerRater - Feb 5, 2025
Very friendly and reliable. Received great trade in value for my car. Service department is great.
Mr. Mark Gupton met us as we entered the lot. Friendly, knowlegable, and accommodating. He did everything in his power to get us taken care. After purchase was complete, he was getting the car cleaned up and kept us aware that they were back up. Great customer service.
The staff was friendly and my car was repaired in a timely manner. My service rep kept me in the loop and was very informative.
Great service for my vehicle in and out, great service employees, I thank the service team
I wasn't happy at first when we took our car to the dealership for service because something went wrong but they fixed it after a couple visits. Everything is better .they fixed the problem and I'm happy with it.
Easy experience with purchase a new vehicle. Would recommend for new or used car purchases.
They were very professional and polite. They worked hard for me and made the car buying process very easy I would definitely recommend them to my family and friends
The Service Department at Victory Chevrolet was great as always. Thank you for all your help!
Communication excellent, service is top notch. Always ready to go the extra mile to keep me satisfied. Will continue using the service center and always nice to see the great prices the offer on the new models!!
Victory Chevrolet made us feel comfortable and did not rush our decision. We feel like we got a great deal at a great price.
Super friendly and very easy to deal with. Johnathan was great sales member. Love my car
Service was great as always. Than you very much. That is all I have to say.
First class operation FROM THE START! I would highly recommend them and will always return for all my vehicle needs!!
Victory Chevrolet is always focused on the customer and excellent service. From the moment you walk through their doors, you're treated with professionalism and genuine care. The staff goes above and beyond to ensure your needs are met, whether you're purchasing a vehicle, exploring financing options, or visiting their service department. Their commitment to quality and customer satisfaction is evident in every interaction. I highly recommend Victory Chevrolet for anyone seeking a seamless and enjoyable car-buying or servicing experience!
Victory Chevrolet provides service in a team concept mentality. Keep up the good work. Will return for service.
This dealership decided to rip me off and when I called them out on it, they rushed me out the door. Terrell you ought to be ashamed of yourself for trying to charge me 9k for a transmission replacement
No hassle car buying experience. Mark Newton was very friendly and knowledgeable. Great selection and pleasant atmosphere
A-1 customer, best on the planet! Wouldn’t think about going anywhere else! Believe!
I'm very pleased with the service I received even though the wrong part was in the right box when they received. They ordered correct part & was installed properly after I took the SUV back to the dealership. James kept me informed along the way. Much appreciated.
Have had excellent service for my oil changes with the dealership. The Staff is always friendly and professional.
Awesome experience. Process moved quickly and I did not feel pressured into something I was not looking for.
Dealership got me into the car quick for a test ride and out the door right after.
Victory Chevrolet service is always thorough and professional. They always communicate well and are prompt.
My experiences with the service department at Victory have all been great. Service writers are very pleasant and listen to your concerns.
Everyone’s very nice and it’s an easy process. I will always go there.
Service Tech was very friendly and nice. Seemed to listen to what I told him I wanted completed. However when I returned home, I checked and it still shows oil at 29%. I tried to call the service department 4 times and always got a voice mail. I only wanted to ask if I could reset that or if I needed to return to the dealership. I finally gave up.
Service technician was pleasant, knowledgeable and professional. Car repairs were completed in a timely manner, and the work was top tier as usual! Love doing business with Victory Chevrolet!
They found the issue with the Denali & it was the fuel pump drive module & never heard of it but very quick to find problem & now trying to find the part as it is on b/o. Thank you James for the great response to the issue.
The car buying process was very clear, and I am happy with my purchase. As a woman, I appreciated that the seller and business manager didn't engage in any lying, gaslighting, or mansplaining, as I've experienced with other dealers. Everyone was very helpful and professional without pressuring me.
very professional and listened to all repair needs as I listed them and helped me document
Mark Upton has done my company an excellent job over the last 5 years! I buy a car or truck from him average every 18 months. I just bought a 3500 High Country and wanted to purchase another 2500 High Country at the same time but they could not locate one. I highly recommend Victory Chevorlet to anyone that want great service and a fair price. Toby Frye
Service Tec. was very pleasant and the service was performed in a very timely manner.
2nd vehicle I have purchased since 2021. Adeola is a great salesman. He is cordial, knowledgeable and not pushy.
Breon was our sales representative who helped coordinate our purchase after I reached out via online interest of a 2023 Tahoe. He was very helpful in getting numbers, and paperwork organized prior to our arrival, for a smooth closing and process once we arrived. Breon was a no pressure, easy going, helpful, honest and nice associate. This is our third purchase with Victory Chevrolet and Breon is by far the best experience we’ve had so far.
Excellent love buying cars here they are the best friendly fast great service from Mark Newton Matt Hoover and finance man Thank you all this is 5th car purchased from them I give them all a 100.
They called and said my repairs were complete and car is ready I requested a shuttle after 2 hours called to ask where my ride was and was told that my service rep. Jack would call me back 30 minutes later I got a voicemail asking what time I wanted to schedule a ride at that point I called the dealership and said I would try the next day because I had to go to work called the next morning which was saturday and scheduled a ride which went fine when I picked up my car they said they replaced all 4 tps ... Read More DealerRater - Dec 25, 2024
No pressure, worked with me on every aspect of the deal. Gerry and the rest were exc..
This dealership is excellent at all times on all levels! Terrell is exceptional to work with
Very professional with me and my car. Looking forward to the next visit at Victory
Very nice and helpful staff. Big John answered any questions I had.Will for sure let people know about this dealership.
Friendly. Prompt. Clean dealership. I felt that my total for what they said I needed was excessively high
It was quick and easy per usual. They told me what I needed and we got it fixed
Staff was welcoming and friendly. They listened to my concerns and addressed them. Went over their process in details.
They were very attentive when we purchased the used vehicle. They promised to fix some cosmetic issues, but ultimately did not fix the complete scratch. We were disappointed to be promised a fix and then not provided with one.
Always 5 starts! They found me rebates and discounts I didn’t even know would apply to my situation. Very pleased, as usual!
Everyone is helpful and nice. Wait time is minimum for service. Nice area to relax while waiting!
Very easy to work with, no pressure from sales staff is a huge plus for me.
Great customer service. ARRIVED early checked in without delay. Pleasant waiting room along email updates.
Last time it went really fast thank we love it.keep up the good wort thank you
This is my new vehicle dealership! Everyone I encountered was awesome and worked to make sure my expectations were met! Jonathan is the best!
Great dealership. Enjoyed Jonathan as a salesperson. Sales GM was great and finance manager did a great job getting me done with all the paperwork
Sorry, I do not normally write reviews. In a nutshell, my wife and we’re satisfied with the experience from start to finish.
They rebuilt my transmission. It still has issues and shifts very bad. They don't even have a transmission guy now. Wonder why.
Service was a smooth process, they made sure that they took their time and fix my car.
To make a long story short, I picked my car up and took it directly to GMC- Cadillac of South Charlotte. What Jack at Chevrolet made seem impossible to do, Cadillac fixed and was able to have my warranty company cover it. I will never go to Victory again. I actually called and spoke with a manager immediately after I picked up my car because I felt like I had been taken advantage of and he made me feel worse!
Great service department. Jack Bordeaux was great he greeted me with A smile and was very knowledgeable.
They are good in dealing with customers, they made you understand everything and made you feel important
I am so frustrated with this service department. I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service department for over a year. Mr. Terrell provides excellent customer service. The managers, well the can do more and provide more benefits due to as much I have been through. I have been as professional as possible due to the circumstances this service department has put me through. I would give them one star, but Mr Terrell has been excellent.
Great service and very pleasant and knowledgeable associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to do the right thing!!
Selection was great, what they had online matched what was onsite. Sales team/business team were great to work with, very professional.
VERY GOOD EXPERIANCE. EVERYONE THAT I HAD CONTACT WITH WAS VERY CURTIOUS. I WILL COME BACK.
A high of Two stars because the recall repair was quick and the waiting area was nice. Should be a one star because the problem I requested to be repaired was not completed and was not checked or confirmed before they delivered my vehicle back to me. I am absolutely frustrated that I paid $70,000 for a new vehicle and the radio or the sounds will not work! Automatic Carplay does not work and I continually have to re-boot my system, exit my vehicle, lock it for 10 minutes than unlock it to get my radio to work (sometimes!!!) I should have ... Read More DealerRater - Dec 2, 2024
They kept their word and stuck to everything they told me on the phone. Such a welcome change from dealing with dealership that plays the bait and switch games.
This dealership carefully planned a great care service with my car. Thanks Victory for taking care of my automobile.
I purchased a car from here in the evening when it was dark out. So the next day we checked the engine and stuff and the oil was only showing on the tip of the dip stick. They didn’t inform me of my interest rate, or loan company. The trade in car ran both days before they come to pick up but when they come to pick up they said it wouldn’t move. Now this is their car now and I had to have it towed to the dealership. Now I can’t get anyone to call me ... Read More DealerRater - Nov 29, 2024